Self and valet parking is covered in the daily resort fee, as is the shuttle service to anywhere within three miles of the hotel. Now $242 (Was $507) on Tripadvisor: The Scott Resort & Spa, Scottsdale. I have questions about my bill. After the acting manager Carloyn Anne came to help her thats when everything went down hill. The Grande Dame of Carmel. Get out and explore the city on one of our complimentary hotel bicycles. Charges for extra guests may apply and vary according to property policy. Brian Walshe pleaded not guilty to the murder charges at his arraignment. 2. The pool area and lagoon are prettythere is a weird musty smell, but again kind of understandable as its always hot and there are water features and foliage to retain moisture and get musty. I sincerely apologize for any disruptions caused during your stay as this is not up to our normal standards of customer service. Set in a picturesque mountain setting, The Scott Resort and Spa combines style and modern comfort for a quality stay in Scottsdale, Arizona. Yes, The Scott Resort & Spa offers an airport shuttle for guests. Sincerely, Brandon Howard. Doesn't offer any upgrades that are available. Dear Lynne, Thank you for taking the time to share with us your recent stay. pool and garden areas where not kept up. Cash is not accepted. Even the food was disappointing. What forms of payment are accepted to pay for my room? Laguna Beach, There is no denying that Scottsdale is one of the finest golf destinations in the world. Creative amenities are a cornerstone of The Scott Resort & Spa, and meetings here are anything but ordinary. Check in is at 4pm, check out is at 11am. PROS: Great location, nice lobby, very nice deck & pool area, friendly and helpful staff Our other Manager did speak to your significant other to try to rectify the situation. Your stay at this Scottsdale resort places you within a 10-minute walk of Scottsdale Fashion Square and Scottsdale Waterfront. My husband and I loved the Scottsdale location- close to shopping, restaurants and quaint Old Town; and the hotel had a free shuttle to these places; the driving staff- John and Saidou were two of the nicest staff - very polite, accommodating and knowledgeable. Enjoy the gym and unwind at the bar/lounge and poolside bar. We were rushed at check-in and told that our room wasnt ready yetunderstandable as they were busy and we were 15 minutes earlywe knew wed have to wait. Room service and housekeeping were both thorough and prompt without being pushy. Bicycles are also available to guests at no charge, and private guided hikes can be arranged (at extra cost). Air conditioning cannot be individually controlled in guest rooms. , . This 4.5-star Scottsdale resort is smoke free. The Scott Resort & Spa: Ambiance on point, service, meh - See 1,101 traveler reviews, 423 candid photos, and great deals for The Scott Resort & Spa at Tripadvisor. Do you offer free shuttle service from the airport? What other hotels are in the Classic Hotels & Resorts portfolio? When we got up to our floor and walked into the hallway it was completely covered in dirty room services traysthe door to our room was literally surrounded on both sides with trays. However the check in process was cringe and the young lady at the front desk clearly had no idea of what she was doing. Nothing came to the value of $700 for 2 nights. 24 , , () . Disclaimer: This content was accurate at the time the hotel was reviewed. We were rushed at check-in and told that our room wasnt ready yetunderstandable as they were busy and we were 15 minutes earlywe knew wed have to wait. Best regards, Brandon Howard General Manager, naked man in my newly cleaned and assigned room. The Scott Resort & Spa artfully blends the upscale appeal of a downtown Scottsdale location with the casual elegance of a lush desert retreat. Great location, ambience, service and enjoyable food and drinks. (When I read very low scores, I assume these are one-off experiences that are not representative). Please. Located within a 5-minute walk of Scottsdale Fashion Square, The Scott Resort & Spa (formerly FireSky Resort) is within a 15-minute stroll of Scottsdale Waterfront. Mostly I read mid-range reviews as they are the most helpful. The hotel lobby and grounds were beautiful and very well manicured but: The room decor was dated; and despite the rave reviews, the restaurant food was not good - the waffle, chicken sandwich and salad croutons had weird flavor/spice combinations, croutons were made out a hash and not crunchy. Guests can enjoy drinks at the bar. Or, if youre feeling more playful, wade into our sandy beach pool, where sand castles are definitely encouraged. From the moment you step into our lobby, you and your loved ones will be greeted by a blazing fireplace, free Wi-Fi, a 24/7 coffee and tea station, and freshly baked cookies in the afternoon. No, there is no casino at this resort, but Casino Arizona (12-min drive) and Talking Stick Resort Casino (12-min drive) are nearby. Lackluster service (canal bar server was lovely though) and upkeep so far. What food & drink options are available at The Scott Resort & Spa? 2023 Travelscape LLC, An Expedia Group Company. If they didn't get the ambiance so darn flawless, I would have rated the hotel a lot lower. Long waits for food ! The Scott Resort & Spa (formerly FireSky Resort) offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and complimentary bicycles. CONS: Hotel is long in the tooth with run-down rooms. The rooms on spa Dear Renee, Thank you for taking the time to share with us your wonderful review of the resort as we continuously strive to exceed our guest expectations. I don't think I will be back given the bad service I received. Reservations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are glad to hear that you and your group were able to enjoy all of our amenities and look forward to your next visit. The onsite spa has 6 treatment rooms including rooms for couples. Claim your listing for free to respond to reviews, update your profile and much more. Phoenix Convention Center and Fiesta Bowl Museum are cultural highlights, and some of the area's activities can be experienced at McCormick Ranch Golf Club and Talking Stick Golf Club. My husband then had to re-wait in a 10 minute queue to get the keys. All 204 rooms and 13 suites are spacious and feature handsome Miami-esque Art Deco style, plus they're equipped with minibars, Nespresso machines, iPod docks, and outdoor areas. The Wiggins family has been providing exceptional hospitality in Ithaca for over 30 years . This property is managed by a professional host. Airport (PHX) airport, the closest popular airport to the property. My water glass was empty for over 5 min and the bartender did not refill it. Staff very friendly and welcoming all round. My husband then had to re-wait in a 10 minute queue to get the keys. My friends and I had the most relaxing stay and the amenities and services that they offer made our staycation well worth it. Rooms were comfy, lobby is unbelievably gorgeous and great to relax and people watch, read a book or visit and enjoy the ambiance. The 1,200-square-foot Presidential Suite comes with a wet bar, double-sided fireplace, claw-foot bathtub, and three balconies. I booked on a website other than the hotel website and I need to make a change to my reservation. I am hoping to be able to amend this review before the end of our trip for my birthday, but we have been here for just a few hours and so far not impressed. Specialties: At La Tourelle we consider ourselves a warm, cozy home where we welcome friends we haven't met yet! The Scott Resort & Spa (formerly FireSky Resort) is home to The Canal Club, which features Cuban cuisine and brunch. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Scott Resort & Spa (formerly FireSky Resort). Treat yourself to the getaway you deserve at The Scott Resort & Spa. Given its intimate, boutique vibe, The Scott crams a surprising number of features into its beautifully landscaped grounds, including two gorgeous pools (one has a sandy bottom and beach), a fitness center, day spa, an upscale Cuban-American restaurant, and a lively lobby bar serving top-notch cocktails. As someone who has been in customer service for 10plus years I was so disappointed in the lack of care. Personal protective equipment, including masks, will be available to guests. Researchers. No warning sign or any attempt to direct the dripping water away from pedestrians head when using doorway. The very best part of my stay at The Scott was the gracious and friendly staff. ahhhh! Lots of pros think so, because they choose to live here and play here. There are more places to choose from in the, firesky resort and spa - a kimpton hotel, firesky hotel kimpton, firesky resort kimpton, Frequently Asked Questions about The Scott Resort & Spa. Special requests are subject to availability at the time of check-in. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Cuban cuisine is served at The Canal Club, which is open for . Additionally, rooms include hair dryers and irons/ironing boards. Reservations; 800 528 7867; Skip Navigation. I collected my belongings and left the hotel. Every department of the staff was extremely helpful. Bringing together the colors and comforts of old Havana, the edge and flair of New Orleans, and the elegant geometry of Bauhaus, the resort offers a lush retreat in the middle of the desert with 204 guest rooms and suites and two pools a sand-bottom swimming pool perfect for families and the main lagoon pool with private cabanas and a pool bar. For more information, you can reach out to the property at the number on the booking confirmation, Service animals are exempt from fees/restrictions, Staff temperature checks are conducted regularly, Bed sheets and towels are washed at a temperature of at least 60C/140F, Contactless food service / room service is available, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff does not wear personal protective equipment, Property follows sanitization practices of SafeStay (AHLA - USA), Protective clothing is available to guests, Food service has been amended for enhanced safety, Guests are provided with free hand sanitizer, Social distancing measures are not in place, Property confirms they are implementing enhanced cleaning measures, Resort fee: USD 51.31 per accommodation, per night, Breakfast fee: between USD 12 and USD 36 per person (approximately), Scott Resort formerly FireSky Resort Scottsdale, The Scott Resort Spa (formerly FireSky Resort), The Scott Resort & Spa (formerly FireSky Resort) Resort, The Scott Resort & Spa (formerly FireSky Resort) Scottsdale. Our resort bicycles are available to reserve on the front-drive between sunrise and sunset. Rooms unfold in white two-story buildings across gardens scattered with the odd hammock, hanging chair, fire pit, and plenty of quiet nooks for relaxing. Relax and revive with one of La Vidorra's rejuvenating spa treatments. Yes, we do have a Tesla charging station available. Do you offer bikes for use during my stay? Dear Renee, I sincerely apologize for the incident that occurred when entering your room. What is the minimum age requirement to check into the room? We do have a limited number of connecting rooms on property. Open for breakfast, lunch, dinner, and brunch on weekends, The Canal Club puts a Cuban twist on American fare in a Havana-inspired setting. We do not verify reviews. Check-out 11am. Blue-glazed olive jars and indoor landscaping create an intimate seating oasis for guests. Yes, our self serve business center open 24 hours located next to the front desk to service your business needs while at the hotel. The room is pretty and spacious, if not overall unkemptdusty, the sink area had either soap scum or dried toothpaste over it and all the grouting was grimy, the tiling in the shower floor is gross with buildup around the drain. Please check you have entered your email address correctly. NIZUC Resort and Spa, Cancun: Bekijk 3.791 beoordelingen, 3.569 foto's en aanbiedingen voor NIZUC Resort and Spa, gewaardeerd als nr.50 van 272 hotels in Cancun en geclassificeerd als 4,5 van 5 bij Tripadvisor. The resort shuttle offers a drop-off and pick-up service within a three-mile radius. Very professional and attentive from the front desk people (amazing), the housekeeping crew and the van drivers. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/Phoenix-Hotels-The-Scott-Resort-&-Spa-(formerly-FireSky-Resort).h2557-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Phoenix-Hotels-The-Scott-Resort-&-Spa-(formerly-FireSky-Resort).h2557-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Phoenix-Hotels-The-Scott-Resort-&-Spa-(formerly-FireSky-Resort).h2557-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Services include facials, body wraps, body scrubs, and body treatments. This appealing luxury hotel is located in the leisure district of Cancn, just a few minutes from the city centre where guests will discover countles. Stay away - See 1,101 traveler reviews, 423 candid photos, and great deals for The Scott Resort & Spa at Tripadvisor. The Scott is about a 15-minute drive from Phoenix Sky Harbor International Airport. Less than 5 minutes' drive to Old Town Scottsdale, this pet-friendly hotel and spa features a torch-lit pool, a sandy beach pool and a sun terrace. The issue was a system error and we hope you do understand that these things do happen once in a blue moon. I found a better rate on another site, do you offer price matching? The rooms were clean. No other space. What are some of the property amenities at The Scott Resort & Spa? Wed return only because of the location, staff and beautiful grounds, Parking is available in front of hotel and free, Cool vibe, great food and fabulous service. This stay includes Wi-Fi and Parking for free. Delight in this lavishly landscaped oasis by day, and cozy up by the warm, romantic fire pits at night. 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