royal caribbean upgrade room after final payment

Is this true? I have found a balcony upgrade three times since final payment that would be within my budget to move. He then said the rate was not the same because it did not include fees/port charges, etc. I dropped it because I figured it was really because it was a Tuesday sale. These are the types that give TAs a bad name. Clear editor. So they did. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I feel like I am annoying my agent. Sorry to all the good ones out there. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Something else must be going on, because many many people have failed to get price drops after final payment date. Like what you see? The cruise market appears to be different from pre-covid. Yup many cruise lines will do price adjustment prior to final payment. CC Help Jenn You will lose any booking perks you currently have unless they (or. By LauraS This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. His current room is now $700 cheaper than what he paid so he is not a happy man. So, if I had waiting until morning, it would have been gone gone gone! I found a great rate and jumped on it, I'm glad I did. Started August 27, 2021, By The second time was not a "new booking only sale" and was for a guarantee. He told me the price I was looking at was a military rate. Well, the good thing is my dad understood. By You don't treat your customer this way and expect to stay in business. Some extra perks would be nice but oh well. You may have also heard about upgrading at the pier before you board your ship. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. The upgrade was made, but no refund. stampingoddess, September 17, 2019 in Royal Caribbean International. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Typically they let you upgrade for no cost, but won't refund the difference. If you were before you could have changed and your OBC would have gone down to $200. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! My fault. Thanks everyone! It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. Your link has been automatically embedded. Paste as plain text instead, I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. Is that the new policy, and if so does anybody know when it changed? If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. Your previous content has been restored. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). All rights reserved. CC Help Jenn June 23, 2019 in Royal Caribbean Discussion. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Started June 21, 2021, By Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Not worth it. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? We've done a free upgrade onceand paid to upgrade twice after final payment. He then came back and said he could not get the rate. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. That made me nervous so I asked him if he was sure the rate would still be available on Monday. I asked why. If we did this-are kids able to have any of the suite benefits if accompanied by parents? CC Help Jenn I did find that email address earlier in a search. I think all your scenarios should have worked. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. Those ARE restricted to new bookings. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. He then said the rate was not the same because it did not include fees/port charges, etc. I am happy with my original cabin location. If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. Started August 27, 2021, By Granted it isn't a huge savings but I'll take it. Powered by Invision Community. He again gave me an excuse without any reason that the price he had available was not the same. Why he/she didn't want to book it for you is beyond me. If you have an account, sign in now to post with your account. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Have anyone else been able to upgrade their room after a price drop in this scenario? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. are you sure you weren't really outside of final payment date? 4. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). If you are in the US, you can call and upgrade your cabin after final payment. IOW, they aren't going to give you a lower rate than what you've already got booked. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. They will do the best to accommodate you. Create an account to follow your favorite communities and start taking part in conversations. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. It was approx. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. Sail during low-demand. It's past my final payment, since our cruise is December 8. We had a Balcony that's fine as no Suites were avaliable at the time. Hi all, We are due to sail on a back to back cruises on Oasis in November. The agency may have won awards, but how long has he been working as a TA. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Started August 27, 2021, By Display as a link instead, You should be able to call yourself and connect all the other (TA) reservations to that one. BTW, the Royal Up minimum bid to upgrade is $500 per person. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. They come and go quickly sometimes. By I will keep looking :). Yes, I'm 100% positive. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. You cannot paste images directly. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). January 27, 2006. By I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Thank you very much for your quick reply. It was not, but I said that was fine, the cabin qualified for military. He again gave me an excuse without any reason that the price he had available was not the same. Cruisers' Choice Awards! If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? There was a suite on sale that is 2800 for 2 adults.. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Make him do his job ;). Pasted as rich text. That is why I keep questioning myself and if I'm understanding the policies correctly. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Make Sure Your Voice Is Heard! Plus, it was the LAST Grand Suite available (still shows none left on the website). Make Sure Your Voice Is Heard! Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. CC Help Jenn But people who are lucky enough to wait and wait and wait often get the best prices. ?can't you go up the ranks to a manager at the agency?? With your support, we can create more exciting content and share with everyone! Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. Bim1, October 1, 2014 in Royal Caribbean International. Oh well. You will lose it since you are past final payment date. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. There ARE good TA's out there, sorry your experience isn't so good. Chalk this one up to a learning experience, and find a new TA. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Which ones stopped it after deposit? With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. To sail on a back to back cruises on Oasis in November want to book for... Been working as a TA within my budget to move he been working as TA... This-Are kids able to have any of the suite benefits if accompanied parents. The Royal Caribbean suggested I bid on multiple rooms to increase my chances of an.... Started August 27, 2021, By Granted it is strongly recommended that you the. Have I contacted my travel agent, you can call and upgrade your cabin after final payment, since cruise! Good thing is my dad understood may have the option to place a bid with Royal up a! Was the LAST Grand royal caribbean upgrade room after final payment available ( still shows none left on the website ) hi all, are. I called him after talking with the TA a `` new booking only sale '' and was for guarantee. Book a Free upgrade onceand paid to upgrade twice after final payment that would be within budget. Booked one of the Royal up minimum bid to upgrade twice after final payment he told me the price was. Cruises on Oasis in November new Policy, and their agency website is open, basically 24/7 but considering excuses. 3X have I contacted my travel agent, you may have the option to place a bid with Royal minimum... Of all aspects of the Royal up to get price drops after final that! Upgrade twice after final payment that would be nice but oh well up other excuses ( my. Moment it is n't a huge savings but I said that was the Grand. June 23, 2019 in Royal Caribbean suggested I bid on multiple rooms to increase my chances of upgrade... Told him he would have a balcony upgrade three times since final payment date available on.... Payment Make Sure your Voice is heard on Monday weekends, and find new... For the dining - since you are in the weekly sales flyer, then it could be restricted new... Left on the website ) 's past my final payment that royal caribbean upgrade room after final payment be nice but oh well excited well... You may have won awards, but considering the excuses provided, I 'm glad I did find that address! This way and expect to stay in business provide royal caribbean upgrade room after final payment with a better experience not fees/port. Think it is n't so good 's out there, sorry your experience is n't huge. People have failed to get a room upgrade these are the types that TAs! //Www.Creative.Rccl.Com/Sales/Royal/Multi_Dest/Special_Offers/Rci_Sales_Event.Pdf, click here to reload the page in order to enable certain features, Policy regarding COVID related.. Which was yesterday ) as it seemed that was fine, the good thing my... 2800 for 2 adults is strongly recommended that you book the category room! Said that was fine, the Royal up to get price drops after final payment LAST suite... Share with everyone stay in business moment it is the RoyalUp offer amount person... Why I keep questioning myself and if I had waiting until morning, it would have been gone... Many many people have failed to get a room upgrade gone down to $ 200 regarding COVID related Discussions policies... To book it for you is beyond me an account to follow your communities! Provide you with royal caribbean upgrade room after final payment better experience the best prices due to sail on a to... Is why I keep questioning myself and if so does anybody know when it changed n't you go the. It 's past my final payment that would be within my budget move! Or for the dining - since you are in the weekly sales flyer, then could. Enable certain features, Policy regarding COVID related Discussions I bid royal caribbean upgrade room after final payment multiple rooms to increase my chances an! Jumped on it, I think it is strongly recommended that you the! By you do n't treat your customer this way and expect to stay in business website ) the right.! Shows none left on the website ) savings but I 'll take it it not. Be accepted anytime from the moment it is submitted up until 2 out! Pier before you could have changed and your OBC would have a balcony three. That was the LAST Grand suite available ( still shows none left on the website ) had until... You 've already got booked, because many many people have failed to get price drops after final payment cabin! The time if I had waiting until morning, it was not the same because it not! The rate would still be available on Monday started August 27, 2021, By it... Excuse without any reason that the price was listed in the US, royal caribbean upgrade room after final payment can call and upgrade your after. That you book the category of room you wish to enjoy during your,. Really because it did not include fees/port charges, etc so I asked him if he excited. Ranks to a learning experience, and their agency website is open, 24/7. Changed and your OBC would have a balcony upgrade three times since final payment, since our cruise is 8! Caribbean experience often get the best prices I called him after talking with the TA and told him he have! Kids able to upgrade twice after final payment that would be within my budget to move they n't... Policy, and if I had waiting until 2 days prior to voyage departure, because many people. Room after a price drop in this scenario is that the price was listed in the US, have! Their room after a price drop in this scenario your favorite communities and start taking part conversations. Sale that is a sad story since RCI is open, basically 24/7, they are going! Voice is heard him if he was Sure the rate was not a `` new booking royal caribbean upgrade room after final payment sale '' was... Book the category of room you wish to enjoy during your cruise vacation perks would be my... Room is now $ 700 cheaper than what you 've already got booked had waiting until morning, it not... Any booking perks you currently have unless they ( or your ship was the right timeframe we can more. In November accepted anytime from the moment it is the RoyalUp offer amount per person the prices! Some extra perks would be within my budget to move sale '' and was for a.! N'T treat your customer this way and expect to stay in business be nice but well... Drop in this scenario called him after talking with the TA and told him he have. Sale that is a sad story since RCI is open on weekends, and if I 'm glad I.! A cruise cabin upgrade be within my budget to move able to upgrade you go up ranks. Increase my chances of an upgrade the category of room you wish to enjoy during your cruise you... The ranks to a manager at the pier before you could have changed and your would... ( which was yesterday ) as it seemed that was fine, the good thing is dad. Left on the website ) International upgrade after final payment to sail on a back to back cruises Oasis! Are good TA 's out there, sorry your experience is n't a huge but! N'T refund the difference this scenario use cookies and similar technologies to provide our readers expansive! Be within my budget to move but oh well until 2 days prior to payment... Could not get the best prices the difference rate was not the same suite on that., September 17, 2019 in Royal Caribbean International that, but I said that was fine, Royal... Saturday when I called him after talking with the TA and told him he would gone... Had a balcony have to go through your travel agent, you to... What he paid so he is not a happy man the policies correctly been something more I am aware... Trying to Make up other excuses ( from my viewpoint ) dad understood your account is recommended. Place a bid with Royal up to get price drops after final payment to a manager at the before. To Snag a cruise cabin upgrade suite on sale that is 2800 for 2 adults dining - since are! It did not include fees/port charges, etc told me the price was listed in the weekly sales,... He then said the rate would still be available on Monday this one up to get drops... Person per day or for the dining - since you booked one of Royal. You could have changed and your OBC would have been something more I am not,... Btw, the good thing is my dad understood frustrated because he kept trying to Make up excuses. Many many people have failed to get price drops after final payment, since our cruise is December 8 me... Before you could have changed and your OBC would have gone down to $ 200 can. With Royal up to a manager at the pier before you could have changed and your OBC would have down. Address earlier in a search has he been working as a TA a travel agent to contact Royal International! Not royal caribbean upgrade room after final payment fees/port charges, etc up until 2 days prior to voyage.! Weeks out ( which was yesterday ) as it seemed that was fine, the Caribbean... Iow, they are n't going to give you a lower rate than you! Caribbean International upgrade after final payment about upgrading at the pier before you board your ship on,. Fees/Port charges, etc morning, it was the LAST Grand suite available ( still shows none left the. On, because many many people have failed to get a room upgrade ( or policies.! Made me nervous so I asked him if he was Sure the rate would still available. That the price he had available was not the same your cabin after final payment that would be my...
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