Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Stay away from this company. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! What would make my order ineligible for returns/exchanges? 3. We ordered three swimsuit. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. Best swimwear shop. Check out what 7,452 people have written so far, and share your own experience. We are all created differently and I wish we are allowed to choose items that will fit best for us. $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details Extra 15% Off $69+ [Subscribe to Get Code] Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. It was easy. -- For issues or questions, please reach out to our customer center: service@cupshe.com. We DO NOT deliver to APO/FPO or PO Boxes. 6. We welcome your requirement of exchange or return, and also we welcome your feedback and suggestion. Very impressed to date they have definitely gained a loyal customer!!! 7. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. The return and shipping out a new dress was easy and fast. Will purchase again. Customer service was such wonderful help as well and they answered all my questions. I am always so happy with my purchases . Refer a friend and earn rewards! PROMO CODE. They have a wonderful selection in a variety of colors. Weve had fast delivery and great customer service. Of course, we also support the full refund, which has also been given as an option for you to choose via email. Claim it and get a lot of features. I needed assistance with an order that had not processed a coupon code. They are very well made! Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Ordered lots from this company. It is such a good website with great products! How can I track my order? Florals and stripes and side panel that gives it a slimming effect. We use cookies to give you a better shopping experience. FEATURES Your bag is empty. 27 Dec 2015. Stop sitting on the fence, just take action and enjoy the discount. Get ready to see some cute styles heading your way! 21. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! enhance your experience. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. I was really pleased and impressed with the efficiency customer care. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Please fill in the required information and choose your preferred return method. Refer a friend and earn rewards! We're happy to help you exchange for the right size within 30 days of the delivery date. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM terms of use
The sizing is a little off, but that's to be expected. Shop seamssewvintage's closet or find the perfect look from millions of stylists. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. I feel the fabric will hold up well. First time customer. Get ready to see some cute styles heading your way! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Please try again. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. If you ordered as a guest, you can initiate a return by clicking the "Start A Return" link in the website footer. We use cookies to give you a better shopping experience. Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. Contact Information. Thank you Cupshe! The online purchase was very smooth. The process was flawless. It's super easy to browse styles and see pictures in their website, ordering is fast and simple. Cupshe is one of the world's largest and most respected manufactures of high quality products. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. I need to contact Cupshe customer service about a problem I'm having with my order. Top Searches; Blog; All Locations; Free Stuff; Circular Economy; Autotrader; CarsGuide; Gumtree Cars. I will order from Cupshe again. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! How do I submit a return or exchange request? I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. Cupshe Returns. So you need to act fast. I only had to pay shipping ($4) to get the correct sized one. Garment Care: Regular Wash. my options had no under wiring but were still supportive cups (for me as a DD it is fine). Oops, subscription failed, please try again. Sounds great, right? We also support AUD and EUR on our Australian and European sites. I was pleasantly surprised at the quality of my purchases. 4) When we receive your package, we will process your refund as soon as possible. Excellent service. Really great for first purchase on cupshe. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Please contact us within 30 days of receiving your package. Cupshe customer service is contacted for a bunch of reasons. The quality of the bathing suits is excellent and the prices are unbeatable. Oops, there was a hiccup! If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. Extremely easy and no hassle from choosing your item to paying. You can also go to to sign up for membership rates. They make up a fake excuse for shipping delay, the same excuse they give all customers. My cupshe experience was excellent. Quality material and sizing was pretty spot on. This company has no customer service. Once you know what works for you, ordering in the future is a breeze! Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. I had a problem with an item and it was past the return but they gave me a credit to use on a new item. We currently are unable to offer a free returns service. This is my favorite bathing suit site bar none! Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. 17. was posted on Apr 5, 2022. If you have some problems concerns to returns, exchanges, or billing issues or you want to ask about discounts or promotional offers, just contact them. Only $49.00 more to get them FASTER & FREE in US ! and
Use this comments board to leave complaints and reviews about CupShe. 3. I have purchased numerous swimsuits and a few clothing items from Cupshe and all arrived within the timeframe expected. All of the items have been great quality and arrived in a reasonable amount of time. Must Be Member.. With it, saving Free Shipping is so close. and
By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Their return policies are prompt and fair. Material is long lasting amd when there's a deal, I score really good deals. If you are not satisfied with your purchase, we're here to help. I recently ordered 7 and they never disappoint. Then of course I ordered more product. So to me that's a money saver. The swimsuit I ordered was too small, so I enquired about a refund. 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. Customer service is fabulous. The process for replacement was so easy. We are the Next step in that evolution. The order arrived sooner than promised also. The website is easy to navigate and includes all the info you need in your decision making process! Items marked as FINAL SALE cannot be returned or exchanged. I'm always recommending this to my clients. Great to shop on! 20. They were quick to resolve any issues and I absolutely love my purchase. Thank you!. privacy policy. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. Try them I think you will be happy if you do!! What's more, the option of cupshe coupon is a special offer from Cupshe to quicken the return/exchange process and save customers' time. For more info, click, NEW USER OFFER | FREE SHIPPING + EXTRA 10% OFF, Unlimited Free Delivery For 1 Year Just 5.99, Subscribe & Get Extra 10% Off/Free Shipping. Initial CupShe complaints should be directed to their team directly. Call Centre & Customer Service. Would recommend them and I will not go anywhere else now. Please note, you must keep the product tags and hygiene liners on the item. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. I had to return a dress and did so with no issues. Their service is great and I cant find anyone who can beat their quality for prices! Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. Please make sure to compare with a suit you know already fits you as I do not take returns on . Awesome return policy with great customer service agents. Material is thick enough to feel substantial. See our
This is my third time ordering from Cupshe and always enjoyed the products. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. They are made with top notch materials and such good quality and are true to size ! Shipping is super fast, and the clothing is true to size. Once the package is received your return will be completed. We currently do not accept return methods other than our standard return procedure. If you wanna initiate a return, please clicking " Start A Return ". Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. I only have great reviews as it relates to my awesome experience with Cupshe. 2023 HotDeals.com, All rights reserved. The swim suit I ordered came in a timely manner. I had to return all the suits I ordered as they were too big. Purchases made with coupons/store credit cannot be returned or exchanged. I'll come back for sure. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. If you plan to shop online, you have a good chance to buy on sale. * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. All of them are so cute! Value 116. Want to get what you want at a low price? Coupons is very simple to use, which is for the convenience of consumers. All return requests must be initiated within 30 days your package has been delivered. If the photos provided do not meet the standard requirements your order will not be accepted for a return. 2) Return/exchange request made over 30 days time frame cannot be refunded. I ordered three bathing suits and a cover-up. Since then I have had a very positive experience and would continue to recommend this company to friends and family. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. The customer is responsible for all return shipping fees. Delivery is prompt , fashion is up to date and very reasonable price. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The quality of their suits for the price is what has me coming back. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Can I return an item purchased with a coupon? Click, copy and apply the code, 15% OFF is saved. All return and exchange requests must be initiated within 30 days of receiving the order. The bathing suits are flattering and great quality. Please try again. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. I had a coupon that expired. 50% OFF. Sold by jessiedurbin9. Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. Recommend with Cold Water. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! One of the dresses I purchased unfortunately didn't work out. Oops, there was a hiccup! Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. We will send you a pre-paid return label by email within 24 hours after your return request is approved. and
when you purchase a product that is clicked through one of the outbound Really quick postage as well. Adding a filter of bottom coverage would help the website searching. Shipping was fairly quick too. Refer a friend and earn rewards! Our agent sent an email to you to solve your problem, please check it. I will definately order again and would reccomend to others. Excellent swim wear. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. Also they have top notch customer service . The charge of return label increases according to the number of items you refund. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. If we made a mistake and sent the wrong item, don't worry - we'll make it right! Please contact us with an image of the items you received and the shipping slip on the original package. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! Share now and start earning! 2. Enjoy $5 Off $65+ Orders. Beautiful products and extremely speedy, helpful customer serice. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. The quality is amazing, while the prices are extremely reasonable. If you wanna initiate a return, please clicking ". Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! Date of experience: June 10, 2016. How can I do this? Log into your account to access the members hotline. Click here to get notifications about new complaints of CupShe. Customer service is easy to work with and very friendly. 3. Jun 13, 2016. Thanks very much! 3.Are there any items excluded from the return policy? New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Prices on Cupshe.com are listed in USD. We will definitely continue to use cupshe in the future. terms of use
$5 OFF. But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. Very happy with my first Cupshe experience. I hope there will me more choices in the future for plus size dresses and coverups. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. Their return policy was excellent. Is this your company? Share now and start earning! 13. Great customer service! I love this company, their products and service model. The swimsuit is made out of good material. Please pack your return item(s), print out the label, and simply stick it to your return package. 2-piece set includes: solid bikini top & bottoms. They look exactly as showed in the pictures And the fabric quality is pretty good. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! I am in love with my purchase! Right now, 15% Off Orders $69+ any orders . What happens if a refund goes to a closed/cancelled account? I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. When I have needed to return due to sizing, it has been very easy to do. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! 15. Fast shipping (came in sooner that expected) and great quality products. Orders shipped to CANADA will be charged tax, as required by Canadian law. Buy 49.00 more to get Free Shipping in UK! I had a great experience with cupshe. CupShe reviews first appeared on Complaints Board on Aug 1, 2016. Cupshe responded immediately to my questions and requests. It arrived and is true to size in fitting me perfectly. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. terms of use
20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. Shipping was incredibly quick so that was definitely a plus for me. Please fill in the required information and choose your preferred return method. That has not happy with my orders from Cupshe. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. Orders are shipped within 1 business day. Im not sure its a very environmentally friendly way to shop as the products come from abroad and I dont know about the quality/ethics of production. and
They have unique also classic beautiful clothes. Easy for rep to find my account and order. Products need to be returned to the address customer service provided instead of the one on shipping slip. We appreciate your understanding. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Definitely keeping them among my favorite brands to buy online. No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). 1) Please contact us via livechat or email to request an exchange. Service 123. Only $49.00 more to get them FASTER & FREE in US ! Refer a friend and earn rewards! Only suggestion would be adjusting sizing or adding more sizes, I was a little skeptical after seeing this brand on Amazon it looked good but everything was out of stock so i looked up their uk site, lots of plus size options, i wasn't expecting much but the quality and print is amazing, on a par with brands like pour moi or panache from Bravissimo. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. All items must be returned in their original condition, with all tags and hygiene seals attached. 3. Highly recommend. Sold by heather6162014. The website provides lots of different styles, and the items are reasonably priced. I was able to exchange the items without a problem. terms of use
Please print the label and tape it on your return package. Please contact the moderators of this subreddit if you have any questions or concerns. I'm a slender lady with curves and I love the way it fits. I ordered a swimming costume, but quickly realised i had entered the wrong size. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Only the amount exceeding the coupon value is refundable. We do not offer shipping labels for returns.
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