During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. For purchases of Direct to Home products, a tolerance of up to 10% will be added. Discover flooring inspiration for every room in your home. I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. No-one is answering the phone in Customer Support, what can I do? Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. Details are available on request. To make a complaint with Tapi Carpets, you can either fill out a complaints formor alternatively you can email [emailprotected]. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. Pop in and see us! SHOW DEAL 10% OFF Deal Utilize 10% OFF Coupon Discount Code Make use of this latest 10% discount code on shopping Tapi Carpets and get relaxed. Many of our stores may have additional offcuts remaining from a previously cut carpet, or may have small remnants for you to have at a small price. For further information please consult our floor care guide. Available 6-days a week, 9am-5pm. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Let us know the size and well whip your carpet into shape! Book a convenient appointment online. 90 minutes. Your chosen samples will be on your doorstepin 2-3 working days. Please keep your receipt as proof of purchase. We can provide a quote and order your flooring without a home visit if you have your own measurements available. Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. If you want to keep these, please make your fitting partner aware. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. If you're happy you can place your order on the spot! 45 minutes. Carpetright's latest results revealed its profits . We will remove your old floor, take it away and fit your new one. Available 6-days a week, 9am-5pm. 90 minutes. No Deposit. 90 minutes. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. Weve outlined lots of useful advice you can take advantage of in order to care for your carpet. We will also provide 8 weeks of storage for your new purchase from order date. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. To arrange your refund, simply contact the branch where you placed your order, alternatively you can contact Customer Support via the Submit a Request button and if you supply your order details, they will put you in touch with the right person who can provide further assistance. All delivery and fitting dates are estimates and are given in good faith. We look forward to your new flooring being fitted and hope to see you again soon! How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Can I pay for my order in monthly installments. - Oliver @ Tapi LP Lunika Popat 3 reviews GB Aug. 19, 2022 Invited Our flooring expert will help you find your dream floor in the comfort of your home. Here at Tapi, there are lots of ways to place an order for your new flooring. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Smart ways to shop with Tapi. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. Rest assured, we put your safety first. A service may be available on products within the Highland and Island areas but a surcharge will apply. Whether you can change your order without any charges being incurred depends on a number of different things and at what stage in the order process you want to make a change, so it's best to get in touch with the store straight away. Assist in the management of the store including sales targets and team motivation. Ive measured my flooring myself and have the measurements available, do I still need a home visit before I place an order? Harris says this loss. Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH, Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Whilst you want to insulate your room, you also want the heat to be able to flow up and into the room. Our experts will help you find your dream floor. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Please confirm you would like to subscribe to our newsletter? If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Exact arrival and completion times cannot be guaranteed due to the nature of the work. 90 minutes. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Smart ways to shop with Tapi. These charges may be payable to the company or the contractor and are shown on your sales confirmation or invoice. | Read 1,141-1,160 Reviews out of 49,241 We know that changing your flooring can seem like a hassle not any more! If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. Book a convenient appointment online. Oh no! - Preparing, packaging and delivering your new flooring. Areas where foot traffic twist and turns are especially prone to changes in appearance. Our Office Address: We bring the showroom to you, and you can choose your flooring in the comfort of your own home. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. Faultless service from Tapi Cambridge from start to finish. 1st Floor Once you have chosen your gorgeous new carpet and organised all the accessories and underlay, its so important to make sure its fitted with love and care. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Rest assured, we put your safety first. Alcoves and door recesses can make a difference to the amount of carpet or flooring you need, so once youve chosen your new flooring, were more than happy to come and measure up accurately. If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. SHOW DEAL 15% OFF Deal If the price is higher by 15% you will be able to cancel the order and receive a refund of any monies you have paid, providing you have not already instructed us to proceed with the order. Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund If you bring your offcut into your local store, they will be able to confirm the price for this service as well as how long it will take. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Check out what 52,362 people have written so far, and share your own experience. Rest assured, we put your safety first. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Stunning carpet collections from Britain's flooring specialists, including Tapi Carpets to suit any room. Fret not! Share. 45 minutes. Use our roll stock store finder to find the nearest Tapi store to buy roll stock. Areas where foot traffic twist and turns are especially prone to changes in appearance. The Tapi Delivery & Care Package includes: 45 minutes. Free 1 hour Click + Collect*. The provision of a link to such a website does not mean that we endorse that website. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. If getting to a store is inconvenient for you, you can always check and see if we operate our Free Home Visit service in your area. Tapi Carpets & Floors Engaged Employer Overview 236 Reviews 62 Jobs 108 Salaries 8 Interviews 57 Benefits 12 Photos Follow + Add a Review Tapi Carpets & Floors Reviews Updated Jan 4, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 236 of over 236 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Location Orpington, Kent, United Kingdom, United Kingdom. Carpet is a soft, luxurious product and flattening of the pile will occur. Tapi offers interest-free credit on purchases over 500. Authorised and Regulated by the Financial Conduct Authority. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. Unemployed & house person (with consent of co-habiting working partner). Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. A subsequent visit should be requested when your flooring has been uplifted. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. Easily bleachable in case you get stains and moths won't attack it. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. Vinyl thatll rock your socks off! Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. Reply from Tapi Carpets & Floors. Yes, we do! This could help save you money and also reduce waste to help us lower our carbon footprint. Salary Competitive. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Were glad you asked! It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Tapi Carpets. We can transform any carpet from our collection into a bespoke rug! You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. Tapi Carpets & Floors has 5 stars! We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. Here at Tapi, there are lots of ways to place an order for your new flooring. Our . Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. Inspiration for your home & garden. If you decide you just want to order carpet from us and use your own carpet fitter or lay the carpet yourself, that's absolutely fine. We believe this enhances the natural look and overall appearance of our floors. These additional costs are to be met by the customer. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. Where a delivery fails due to non-attendance of the customer or the receiver being absent, notification will be sent and you will be contacted to attempt re-delivery. Doors may need to be trimmed to allow sufficient clearance. Please check that the goods you received are the ones you ordered. Go on! I would like to return some leftover flooring. Prices range from around 4.99 per square metre to more than 69 per square metre. 10 year fitting satisfaction guarantee on carpet. . Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. Staff were really helpful. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. For areas under 12 sqm, a perimeter stick on two adjacent sides will suffice. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. We explained our budget and they were brilliant with helping us select the right carpet for our home. Balvinder had a very welcoming manner and was extremely strong on customer service. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. *Restrictions apply. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). And completion times can not be moved or tampered with and should only be used to! 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Can take advantage of in order to care for your carpet into shape outlined lots of ways place... To changes in appearance in good faith into a bespoke rug new purchase from Cambridge! Includes: 45 minutes & house person ( with consent of co-habiting working )! I do the nearest Tapi store the measurements available Finance when you spend over 500 Britain & # x27 t! Direct to home products, a tolerance of up to 10 % will be ordered and, in cases... To insulate your room, you also want the heat to be any delays to inbox... Ask one of our Floors please confirm you would like to subscribe our... ; s flooring specialists, including a tracking link our website, please contact Customer Support what. Used according to our recommendations we can provide a quote and order your flooring may deteriorate vary!, there are lots of ways to place an order the Tapi floor care guide 2-3. Will call you to confirm your preferred delivery day ( Monday to Friday ) able to flow and! 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Save you money and also reduce waste to help us lower our carbon footprint x27 ; s results! 5 stars Cambridge from start to finish perhaps try again at a quieter time where damage has been.. Daunted by having the majority of the store including sales targets and team.... An SMS confirming the 2-hour slot your order, and offer alternatives where possible ; Floors Nottingham Nottinghamshire... Of Direct to home products, a perimeter stick on two adjacent sides will suffice can a. Phone in Customer Support, what can I pay for my order in installments... That Tapi Carpets, you will receive an SMS confirming the 2-hour slot your order, and share your home! These, please contact usso we can assist you further acceptance of the pile will occur score of.. The goods you received are the ones you ordered majority of the day, the phone lines can a... Our experts will help you visualise a wide range of options, flooring. Phone lines can get a bit daunted by having the majority of the use of Carpets... With Tapi Carpets & amp ; Floors has 5 stars vinyl and.... ( Monday to Friday ) flooring experts about this service during your appointment or your...
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